AR CREATORS MEDIA
1. INTRODUCTION
1.1 Purpose of the Terms and Conditions:
These Terms and Conditions (referred to as “Terms”) outline the rules and guidelines for using the website AR Creators Media (referred to as “the Website”), owned by AR Creators Media, a UK-registered company specializing in digital marketing, social media growth, video editing, and other content creation services. These Terms aim to establish the legal framework that protects AR Creators Media, its clients, and contractors.
1.2 Acceptance of Terms:
By accessing and using the Website, users agree to comply with and be bound by these Terms. It is the responsibility of the user to read and understand these Terms. Continued use of the Website constitutes acceptance of any updates or modifications made to these Terms.
1.3 Scope of the Terms:
These Terms apply to all users of the Website, including clients, contractors, and visitors. They govern all aspects of interaction with the Website, such as account registration, service use, content submission, payment processing, dispute resolution, and service termination.
1.4 Amendments to the Terms:
AR Creators Media reserves the right to amend or update these Terms at any time. Changes will take effect immediately upon posting on the Website. Users are encouraged to review these Terms periodically to stay informed about any modifications.
2. USER REGISTRATION AND ACCOUNT
2.1 Account Creation:
To access specific features of the Website, users may need to create an account. During registration, users must provide accurate and complete information. Failure to provide correct information may result in account termination.
2.2 Account Security:
Users are responsible for maintaining the confidentiality of their account credentials, including passwords. Any actions conducted under a user’s account are the user’s responsibility. Users must notify AR Creators Media immediately of any unauthorized use of their account.
2.3 Account Requirements:
Users must be at least 18 years old to create an account. By accepting these Terms, users confirm that they are of legal age to form a binding contract.
2.4 Contractor Accounts:
Freelance contractors working with AR Creators Media are also required to create an account and agree to these Terms. Contractors must comply with applicable laws and regulations, including copyright laws, while offering their services.
2.5 Account Termination:
AR Creators Media reserves the right to suspend or terminate user accounts if the Terms are violated, or for other reasonable causes. Users may terminate their account voluntarily through the Website’s settings.
3. SERVICES
3.1 Overview of Services:
AR Creators Media offers a variety of services, including but not limited to, video editing, social media growth, YouTube management, content marketing, and digital strategy development to enhance clients’ online presence.
3.2 Service Specifications:
Each service provided by AR Creators Media is described in detail on the Website. Clients should review service details before placing an order to understand deliverables and applicable terms.
3.3 Custom Services:
Clients can request customized services not listed on the Website. AR Creators Media will assess such requests and provide a tailored proposal, including cost, timeline, and specific terms for the requested service.
3.4 Freelance Contractors:
AR Creators Media may engage freelance contractors to fulfill client orders. Contractors are required to adhere to the same professional standards as AR Creators Media and comply with relevant laws.
3.5 Service Modifications:
AR Creators Media reserves the right to modify, suspend, or discontinue services at any time without prior notice. However, changes will not affect orders already confirmed.
4. ORDERING PROCESS
4.1 Placing an Order:
To place an order, clients must follow the ordering process on the Website, selecting the desired service, providing necessary details, and agreeing to the terms.
4.2 Order Confirmation:
Clients will receive an order confirmation via email once the order has been placed. The confirmation signifies acceptance of the order by AR Creators Media and forms a binding contract.
4.3 Payment Obligation:
Upon order confirmation, clients are obligated to make payments in accordance with the pricing and payment terms provided on the Website.
4.4 Order Cancellation:
Clients may cancel orders within a specified period before work commences. Once work has begun, cancellation may not be possible.
4.5 Trial Orders:
AR Creators Media offers trial orders for clients wishing to test the quality of services before committing to larger projects.
5. PRICES AND PAYMENT
5.1 Pricing Policy:
Prices for services are listed on the Website and are subject to change without notice. However, changes will not apply to orders already confirmed.
5.2 Payment Methods:
AR Creators Media accepts various payment methods, as specified on the Website. Clients must ensure their payment information is accurate.
5.3 Invoicing and Receipts:
After successful payment, clients will receive an invoice and receipt via email, serving as proof of the transaction.
5.4 Late Payments:
If payments are not made by the due date, AR Creators Media reserves the right to suspend or terminate services and pursue legal action for payment recovery.
5.5 Taxes and Additional Charges:
Prices do not include taxes or additional fees. Clients are responsible for any applicable taxes or charges required by law.
6. DELIVERY OF SERVICE
6.1 Service Completion Timeframe:
AR Creators Media will complete services within the agreed-upon timeframe, which may vary depending on the service type, client specifications, and other factors.
6.2 Delivery Method:
Services will be delivered via digital methods (e.g., email, download link) or as agreed upon at the time of order placement.
6.3 Client Responsibilities:
Clients are responsible for providing necessary information and feedback to facilitate the timely delivery of services.
6.4 Service Acceptance:
Upon completion, clients are required to review and either accept or request modifications within a specified period. Failure to respond will be considered as acceptance of the service.
6.5 Delays in Delivery:
In the event of a delay, AR Creators Media will notify the client and provide an updated delivery schedule.
7. RETURNS AND REFUNDS
7.1 No Return Policy:
Due to the nature of digital services, returns are not applicable. All sales are final once the order is confirmed.
7.2 Refund Policy:
Refunds may be granted in exceptional circumstances such as non-delivery or significant deviation from service specifications. Requests must be submitted within a specified period.
7.3 Refund Request Review:
AR Creators Media evaluates refund requests on a case-by-case basis and reserves the right to approve or deny them.
7.4 Refund Processing:
Approved refunds will be processed through the original payment method within a specified period.
7.5 Limitation of Liability:
AR Creators Media’s liability in relation to refunds is limited to the total amount paid by the client for the service in question.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Ownership of Intellectual Property:
AR Creators Media retains all intellectual property rights in the content and materials produced as part of the services unless otherwise agreed upon.
8.2 Use of Client Materials:
Clients must ensure they have the necessary rights to any materials provided to AR Creators Media for use in services and agree to indemnify AR Creators Media against any claims.
8.3 License to Client:
After full payment, clients receive a non-exclusive, non-transferable license to use the final deliverables for the specified purpose.
8.4 Prohibited Uses:
Clients are prohibited from altering, reproducing, or distributing the deliverables without explicit written consent from AR Creators Media.
8.5 Contractors’ Intellectual Property Rights:
Freelance contractors are responsible for ensuring their work does not infringe third-party intellectual property rights and acknowledge AR Creators Media’s ownership of all work created.
9. PRIVACY AND DATA PROTECTION
9.1 Privacy Commitment:
AR Creators Media is committed to protecting client and user privacy in compliance with applicable data protection laws. Please review our Privacy Policy for details.
9.2 Data Collection:
Personal information is collected to provide services, process payments, and improve user experience. This may include names, contact details, and payment information.
9.3 Use of Data:
Data collected may be used for service delivery, communication, and legal compliance.
9.4 Data Security:
AR Creators Media employs appropriate security measures to protect personal data. However, no system is entirely secure, and AR Creators Media cannot guarantee absolute security.
9.5 Third-Party Disclosure:
Personal information will not be shared with third parties except when necessary to deliver services, comply with legal obligations, or protect AR Creators Media’s rights.
10. DISPUTE RESOLUTION
10.1 Negotiation and Mediation:
In case of a dispute, the parties will first attempt to resolve the issue through direct negotiation or mediation.
10.2 Arbitration:
If the dispute cannot be resolved through negotiation or mediation, the parties agree to resolve the matter through binding arbitration.
10.3 Jurisdiction and Governing Law:
These Terms are governed by UK law, and any disputes will be resolved within the jurisdiction of the courts in England and Wales.